Our pricing is changing…
When we started BILLY, we wanted to learn how consumers could use transparent pricing data to save on healthcare. We chose a subscription price that would allow consumers to get access to this data without breaking the bank. We built the nation's largest location-based healthcare price search tool.
We've learned a lot over the last 18 months.
First, we found that consumers want a single, transactable price. The current product overwhelms people with data that they can't use. And they didn't love paying a subscription for something they may only consult a few times a year.
Second, we didn't anticipate how many professional users would start using BILLY for all kinds of interesting use cases - price benchmarking, plan selection, contract negotiations, concierge medicine, clinical research, bill settlement, and more. While this usage was exciting, we found ourselves giving these users access to hundreds millions of rows of pricing data without capturing a fair value for it. This puts BILLY, and our data partners, in a difficult position as the current pricing is not sufficient to cover the costs of these professional use cases.
So to keep BILLY independent and thriving, we have to adjust our pricing and packaging.
We know these changes will be great for our consumer users, but won't feel as great for our professional users. We understand that this affects your business too, and we’re committed to building with you for the long term.
What’s Changing?
New Free Tier:
You’ll still have access to a large set of procedure codes for free, but now with an unlimited number of searches nationwide across our entire list of facilities. In order to see rates beyond the cash prices, you will now need to upgrade to BILLY PRO.
Introducing BILLY PRO:
For $99.99/month (or $999.99/year), you’ll get access to ALL procedure codes and rates at every facility, including commercial allowed amounts. We have also built an AI-based search model to make free text searches easier. We have improved the algorithm behind our proprietary market pricing algorithm that instantly updates as you move around the map.
Exclusive Discount for Patient Advocates:
Patient advocates—this one's for you! If you’re helping others navigate the healthcare landscape, we’re offering a 20% discount on the PRO plan $79.99/month (or $799.99/year), so you can continue providing awesome support to your clients at a more affordable price.
When Is This Happening?
Starting May 1, 2025, all customers will be presented with the new pricing.
What Does This Mean for Existing Customers?
All existing BILLY subscriptions will terminate on June 1, 2025
Any outstanding amounts on annuals subscriptions will be refunded by July 31st
You will be invited to sign up for a new monthly or annual subscription with a 40% discount via email. If you do not receive this email, please contact hello@billy.app.
This code will be valid for use until June 30, 2026. These promotional subscriptions prices will to convert the Standard Pricing on the next monthly, or annual billing, cycle.
Thank you for being part of the herd. We know these changes are difficult but they will help put our team in a position to continue to provide the easiest interface for access to national pricing information. We’re excited to continue helping you take control of your healthcare costs in an even better way.
If you have any questions or concerns, we’re here to help@billy.app
Cheers,
Cody, Dustin, and Billy 🐐